Last Updated: 15 November 2025
Introduction
At Tewksylab, we deeply value your trust. This Privacy Policy explains:
What personal data we collect
Why we collect it
How we use it
Your rights and choices
This policy applies to all visitors and customers of www.tewksylab.com.
Data We Collect
We collect the following types of information:
Personal Information: Name, email, billing/shipping address, phone number, and payment details.
Order Information: Products purchased, quantity, and transaction details.
Usage Data: IP address, browser type, device information, pages visited, and how you interact with our site.
Cookies & Tracking Data: We use cookies and similar technologies to improve user experience and site performance.
How We Use Your Information
We process your data for these purposes:
Order Fulfillment: To process and deliver your orders.
Customer Support: To respond to questions or issues.
Marketing (Optional): With your consent, to send promotions, updates, or newsletters. You can unsubscribe at any time.
Legal & Compliance: To prevent fraud, comply with legal obligations, and protect our business.
Site Improvement: To analyze visitor behavior and improve user experience.
Legal Basis (for EU / UK Customers):
Performance of a contract (orders and delivery)
Consent (for marketing communications)
Legitimate interests (for fraud prevention and site analytics)
Data Sharing / Third Parties
We may share personal data with:
POD Suppliers / Fulfillment Partners (e.g., Printful) to make and ship your items. They act as data processors on our behalf.
Payment Processors (e.g., Stripe, PayPal) to securely process payments.
Legal Authorities when required by law.
Other Third Parties, only as necessary with protections in place.
Cookies & Tracking
We use cookies for:
Essential: Required for site operation
Analytics: To understand site usage
Marketing: To improve advertising and promotions
You can manage or disable non-essential cookies via your browser settings.
Your Rights
Depending on your location (EU, UK, or other), you may have the following rights:
Access: Request a copy of your personal data.
Correction: Update or correct inaccurate data.
Deletion: Request we erase your data, where permitted by law.
Withdraw Consent: Opt-out of marketing communications at any time.
Object / Restrict: Object to or limit certain data processing.
To exercise any of these rights, contact us via Contact Page or [email protected]. Some requests may involve our POD partners, as noted above.
Data Security
We implement reasonable measures to protect personal data, including encryption and access controls.
No online system is 100% secure, so absolute security cannot be guaranteed.
Data Retention
Customer data is retained as long as necessary for order fulfillment, legal obligations, or to resolve disputes.
Once no longer needed, data is securely deleted or anonymized.
International Data Transfers
Data may be stored and processed outside your country (e.g., POD partners in the U.S. or EU).
We take appropriate steps to ensure international transfers comply with data protection laws.
Children’s Privacy
Our store is not intended for children under 13 years old.
If we become aware of collecting data from children under 13, it will be deleted promptly.
Privacy Policy Updates
We may update this Privacy Policy from time to time.
The “Last Updated” date at the top reflects the most recent revision.
Please review periodically for changes.
Contact Us
If you have any questions or concerns about this Privacy Policy:
Email: [email protected]
Contact page: https://www.tewksylab.com/contact